Emergency Services

Lamont County coordinates and maintains 9-1-1 emergency response services such as fire response services, ambulance services, and protective services. An emergency can be any type of incident where injury to people or property may occur. Examples of an emergency can be accidents with injuries, fires of any kind, medical emergencies, and any crime that is in progress.

No Fire Restrictions

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Fire Permit System

Lamont County Alert System 

Alberta Fire Bans

For your convenience, Lamont County uses an online fire permit request system. The Lamont County Alert System will issue emergency alerts for any event that is considered an immediate threat to the safety and well-being of some/all Lamont County residents.   To find out more information about fire bans in other parts of Alberta, click below. 
Request a Permit  Sign Up Today  Alberta Fire Bans

Reporting An Emergency

Calling 9-1-1

9-1-1 dispatchers are trained to take all calls very seriously so please call 9-1-1 only in the case of an emergency.
  • Keep your address and phone number posted near every phone in your house. It is very stressful during an emergency and it is very easy to forget your address. By posting this information, you as well as any visitors at your home can dial 911 and get help quickly.
  • Speak clearly and calmly at all times. Do not yell into the phone.
  • Listen closely to the questions and try to answer all the questions that are asked by the operator.
  • Always try to provide as much information to the dispatcher as possible. Remember the “Who, What, When, and Where” rule.
  • Make sure kids of all ages know how to use 9-1-1. Help your children learn their address and phone number at an early age.
  • Do not program 9-1-1 into your auto-dial telephone. You won’t forget the number and programming the number invites accidental dialing of the number.
  • If 9-1-1 is dialed by mistake, please stay on the line and let the dispatcher know there is no problem and it was a dialing error.
  • Never disconnect until told to do so by the dispatcher.
Calling 9-1-1 From a Mobile Phone
Mobile phones can be important safety tools, but because they are mobile, they aren’t associated with one fixed location or address. This mobility makes it harder for both service providers and 9-1-1 operators to pinpoint the location of a 9-1-1 call.

When a 9-1-1 call is made from a mobile phone, the mobile carrier connects the emergency call to a 9-1-1 call centre that serves the area of the cellphone tower that the call is connected to. Because of the nature of the towers, in some areas of Lamont County, your signal may connected to a tower far from your location, and therefore will not be able to provide an accurate location for Emergency Response to locate you.

When calling 9-1-1 from your mobile phone, provide the operator with the exact location of the incident, i.e. municipal address, county address (twp/range) or, in the event of a highway vehicle incident, as close an estimate that you can provide.In some cases, landmarks can be helpful.

Home & Business Monitored Alarms


What To Do When Your Monitored Alarm Activates:

If your alarm system activates and it is an emergency situation, immediately evacuate your home or business and call 911. If you don’t know why your alarm system is going off it can still be a life-threatening situation, and you still need to evacuate and call 911.

If you alarm system is monitored by an alarm company they will also be calling emergency services. Please call 911 in addition to the alarm company calling.


If your alarm system activates and it’s a known non-emergency (burnt toast, dirty oven, or steam), and you do not advise your alarm company, emergency services in your area WILL respond.

If your residence or business experiences multiple “non-emergency” alarms, and emergency services are dispatched, you may be charged a fee for the response.

If you silence your alarm from your panel or if your alarm system automatically silences after a pre- determined time, this DOES NOT cancel the alarm signal to the alarm company’s dispatch centre. They will be calling emergency services to respond to your location.

If your alarm system goes off in a non-emergency:
  • Know your alarm company’s dispatch centre phone number
  • Know your pass code to access your panel to silence/cancel your alarm
  • Once you silence or cancel you alarm, you need to call your alarm company’s dispatch centre as soon as possible to “stand down” emergency responders.